Frequently Asked Questions
Wholesale Import Export FAQs – Answers from Al Waleed Company in Sharjah
Clear answers to the questions traders, banks and partners ask most often about our wholesale import and export work in cars, home appliances and smartphones.
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Quick Answer
These wholesale import export FAQs explain how Al Waleed Company F.Z.E works: we trade cars, home appliances and smartphones at wholesale from Sharjah Publishing City Free Zone, share prices only in written quotes, and ship from UAE ports. If your question is not listed, call or WhatsApp +971 54 496 2779.
Questions About Al Waleed Company and Its Licence
Banks and new partners usually start with these questions, so we answer them first.
Is Al Waleed Company a licensed business?
Yes. Al Waleed Company F.Z.E is a Free Zone Establishment licensed in Sharjah Publishing City Free Zone under licence number 4416710.01.
Where is the company based?
Our office is at the Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates, P.O. Box 3777.
Does the company have an official website and email?
Yes. Our official website is alwaleedcompany.com, and our main email is info@alwaleedcompany.com. Team members use addresses on the same domain.
What does the company trade in?
We trade three product categories at wholesale: cars, home appliances and smartphones, for both import and export.
Questions About Wholesale Prices and Quotes
Pricing questions are the most common ones we receive. Here is how our quotes work.
Why are prices not shown on the website?
Wholesale prices change with quantity, specification, exchange rates and shipment date. Therefore, we provide them in a written quote that reflects your exact order.
What should I include in a quote request?
Include the category, model, approximate quantity, destination country and required delivery date. As a result, our team can reply with a firm offer instead of general figures.
Do you provide quotes in writing?
Yes. Every offer is sent in writing, so you can review it with your bank, accountant or partners before you approve it.
Can a quote change after I receive it?
Wholesale prices move with the market, so each quote states how long it remains valid. After that period, we confirm availability and price again before you order.
Questions About Ordering and Quantities
Before placing a first order, most buyers want to understand quantities and order rules.
Do you sell to individual buyers?
Our work focuses on wholesale buyers such as showrooms, distributors and traders. However, you can contact us to discuss your request, and we will tell you whether we can help.
Is there a minimum order quantity?
Minimum quantities depend on the product and the model. For that reason, we confirm them in the quote rather than applying one fixed number to every order.
Can I mix different products in one order?
Yes, mixed orders are possible, especially for home appliances. We confirm each item's specification and compatibility before including it.
Questions About Wholesale Cars
Our car division serves showrooms and exporters. These answers cover models and specifications.
Which car models do you currently offer?
Our car division focuses on large 4x4 models such as the new-generation Nissan Patrol, the Lexus LX 700h and the Toyota Land Cruiser 300 Hybrid. Availability is confirmed in each quote.
Can I request a model that is not listed on the website?
Yes. The website shows examples of current demand, not a full catalogue. Send the model and trim you need, and we will check availability with our suppliers.
Do you state the exact trim and specification?
Yes. Each quote names the trim, colour and specification of the vehicles, because these details change the equipment and the resale value.
For model specifications, see our wholesale car supply service.
Questions About Car Export from the UAE
Export orders involve the destination country's rules as well as UAE procedures. Therefore, these questions come up often.
Can you export cars to my country?
In most cases, yes. Before confirming, we check your country's import rules, such as vehicle age limits, steering side and required specification.
Which ports do shipments leave from?
Shipments leave from a UAE port agreed in the quote, for example Port Khalid in Sharjah or Jebel Ali Port in Dubai.
Who handles export paperwork?
We coordinate the export documents with the relevant UAE authorities, while your customs broker handles clearance in the destination country.
Questions About Wholesale Smartphones
Phones change quickly, so buyers ask most about models and regional versions.
Which phone models do you supply?
We focus on current flagships from Apple and Samsung, such as the iPhone 18 Pro Max, Galaxy S26 Ultra and Galaxy Z Fold8.
Do the phones come with a warranty?
The warranty type depends on the regional version and the supplier. Therefore, each quote states the warranty that applies, so you can explain it clearly to your customers.
How do I know which regional version I am buying?
Each quote states the model number and regional version. Then you can compare the supported network bands with those used in your country.
Questions About Home Appliances
For appliances, compatibility with the local power supply matters more than the brand.
Will the appliances work in my country?
That depends on the voltage, frequency and plug type in your market. For that reason, we ask for the final sales country before recommending models.
Do you supply appliances for large projects?
Yes. Project suppliers can order mixed appliance loads, and we confirm quantities, sizes and compatibility for each model in the quote.
Which appliance categories do you supply?
We supply refrigerators, washing machines and dryers, OLED and Mini LED TVs, and inverter split air conditioners.
Questions About Shipping and Delivery
Shipping depends on the product and the destination. These answers explain how we arrange it.
Do you arrange delivery inside the UAE as well as abroad?
Yes. Delivery inside the UAE and export shipments are both arranged according to the terms agreed in the written quote.
Can I use my own freight forwarder?
Yes, if agreed in the quote. In that case, we coordinate the handover with your forwarder and share the documents they need.
How is the shipping method chosen?
It depends on the product, quantity and destination. Cars may travel by container or roll-on/roll-off vessel, while appliances and phones usually travel in containers or by air for smaller lots.
Questions About Payments and Documents
Banks, accountants and buyers rely on clear documents. Here is what to expect.
What payment terms do you offer?
Payment terms are agreed for each order and stated in the written quote before any payment is made.
Which documents come with an order?
Typically a commercial invoice and a packing list in the name of Al Waleed Company F.Z.E, plus export papers for vehicles. Exact documents depend on the shipment and destination.
Are invoices issued in the company's legal name?
Yes. Commercial documents are issued in the name of Al Waleed Company F.Z.E, matching the company's free zone licence.
Can a bank verify the company's details?
Yes. Banks can review our published licence details and contact info@alwaleedcompany.com to arrange verification.
Our licence and registration details are published in the Al Waleed Company F.Z.E profile.
Still Have a Question? Contact Our Team
If you still need help, these are the quickest ways to reach us.
How can I contact Al Waleed Company?
Call or WhatsApp +971 54 496 2779, or email info@alwaleedcompany.com. You can also find every team member's email on our contact page.
What details should I send with my first message?
Send the category, model, quantity and destination country, plus your company name. As a result, our team can reply with a complete offer.
Can I visit the office?
Yes, by arrangement. Please contact us before visiting the Business Centre, Sharjah Publishing City Free Zone.
If your question is not covered here, reach the right person through our contact page and team directory.
Didn't Find Your Answer?
Send your question with the model, quantity or destination country involved. Then our team will reply with a clear, written answer.
